IT Support Officer
Dean is a highly skilled information systems manager with over 20 years’ experience across various industries and working environments. He has an excellent understanding of IT infrastructure and systems integration, with a track record of supporting businesses in change management, problem management and incident management. Dean also has extensive experience training staff in software and operating systems. This wide range of experience has equipped Dean with a thorough understanding of ITIL best practices, enabling him to understand the specific needs of a business.
As network administrator, Dean has implemented innovations that have improved IT compliance and security, protecting staff from the ever-growing cyber security threats. He provides IT support to all staff and has been a critical resource in enabling staff to work from home efficiently and productively when required.